Obtaining a legal binding signature on the final lease contract in a quick and hassle free manner is a challenge. There often is a gap between the customer’s decision to lease or finance a vehicle and the availability of the final paperwork to sign. This requires back office staff to regularly monitor the status of contracts and chase the dealer or broker. The dealers and brokers in turn need to chase their customer who is required to make a return trip to the dealership just to sign the contract.
Digital signatures are obtained in a totally secure and legal manner. Depending on the type of electronic signature chosen by the Miles user, they provide complete and irrefutable legal proof without fear of repudiation.
Sofico and Connective already collaborated over Connective’s digital documents, which puts business users in control of designing and creating document templates. Following positive feedback from clients, both companies decided to embark on a new joint project and integrate digital signature capabilities with Miles.
This initiative marks another milestone in the cooperation between the two companies and is intended to provide value added solutions that enable Miles’ customers to gain a competitive advantage in the market.
The Connective eSignatures solution can be integrated within Miles in such a way that it is geared towards security, compliance and, above all, user-friendliness for all parties involved. These can be the employees initiating the signing process from within Miles, or the expected signatories themselves; credit applicants, customers and dealers.
The system is easy to use, without complicated installation procedures. An intuitive wizard guides the involved parties through the signing process, ensuring transparency and simplicity for the end user, thus resulting in a high user adoption rate.
On a technical level, security, compliance and performance were key requirements. No compromises were made to provide Miles users with an outstanding solution.
Wim Bauwens, Sales and Marketing Executive, at Sofico (pictured), said: ”Through our collaboration with Connective, we can extend Miles’ product offering with eSignatures capabilities which enhance its functionality and its proposition as the complete solution for leasing companies, fleet management providers and finance houses.
“Now, there is no need to wait for a signed customer contract or supplier agreement to be returned via the mail. Electronic signatures speed up the process, are completely legal and provide total compliance. They act as clear and irrefutable evidence of another party’s intentions without any ambiguity.”
Sofico specializes in software solutions for automotive finance, leasing, fleet and mobility management companies. Headquartered in Belgium with branches in Australia, Japan and France, Sofico serves clients in more than 20 countries on four continents, and manages more than one million contracts.